As a general rule,it is much better to use ______ in a performance appraisal than it is to use traits.
A) motivations
B) behaviors
C) narratives
D) biases

Question

Quizplus · Accepted Answer

Behaviors are objective and observable actions or tasks that an employee performs. Using behaviors in a performance appraisal allows for specific feedback related to job duties and performance expectations. This approach is more factual and less subjective than relying on traits, which can be influenced by personal biases or opinions. Motivations and narratives may provide insight into an employee's mindset and attitudes, but they do not necessarily provide concrete examples of job performance. Biases should always be avoided in performance appraisals.

As a General Rule,it Is Much Better to Use ______