Whenever an employee has a major achievement,Anna asks that employee to send her an e-mail describing the achievement.Likewise,if an employee makes a mistake,Anna asks the employee to send her an e-mail describing the mistake and what happened.When it's time to do performance appraisals,Anna brings together all the e-mails she received from each employee to create an appraisal.It appears Anna is using the ______ method of performance appraisal.
A) critical incidents
B) management by objectives
C) graphic rating
D) behavioral anchored rating

Question

Quizplus · Accepted Answer

Anna is using the critical incidents method of performance appraisal, which involves collecting specific examples of an employee's behavior to assess their performance. By asking employees to send her emails detailing their achievements and mistakes, Anna is gathering critical incidents that can be used in the performance appraisal process.

Whenever an Employee Has a Major Achievement,Anna Asks That Employee