A high degree of online consumers enter the checkout counter and exit without purchasing goods.This can be due to ________.
A) concern over high shipping and handling costs
B) the difficulty in completing the order format
C) fear of credit card security
D) all of the above factors

Question

Quizplus · Accepted Answer

All of the above factors could potentially lead to consumers exiting the checkout counter without making a purchase. High shipping and handling costs can make consumers hesitant to complete their purchase, a difficult or confusing order format can frustrate consumers and cause them to leave, and concerns over credit card security can also play a role in their decision to abandon their purchase.

A High Degree of Online Consumers Enter the Checkout Counter