Selling information and developing new services are examples of the role that information technology plays in generating revenue.
Correct Answer:
Verified
Q13: Focus is a competitive strategy that creates
Q14: The competitive dimension of dependability is a
Q15: A firm facing serious competition for the
Q16: Service industries have low entry barriers because
Q17: A characteristic of the overall cost leadership
Q19: Quality is considered to be a structural
Q20: Information is a substitute for inventory.
Q21: Porter's five forces analysis is used at
Q22: The job design premise in a world-class
Q23: A highly scalable firm such as Kelly
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