Which of the following best defines customer satisfaction?
A)the relationship between benefits and the sacrifice necessary to obtain those benefits
B)a good or service in terms of whether it has met customers' needs and expectations
C)a customer's value of purchases that are of the quality he expects and are sold at prices he is willing to pay
D)a purchase that helps obtain a benefit

Question

Quizplus · Accepted Answer

The Answer of Which of the following best defines customer satisfaction?
A)the relationship between benefits and the sacrifice necessary to obtain those benefits
B)a good or service in terms of whether it has met customers' needs and expectations
C)a customer's value of purchases that are of the quality he expects and are sold at prices he is willing to pay
D)a purchase that helps obtain a benefit

Which of the Following Best Defines Customer Satisfaction