Boris Olsavsky has mastered strong technical skills as the manager of a large category killer toy store. He is very skilled at all the aspects of managing the store and the employees of the store. Soon, he will take a new position as regional manager for several toy stores. Which of the following skill types will he be using to communicate, coach, and motivate managers who have positions similar to his old position?

Question

Quizplus · Accepted Answer

As a regional manager, Boris Olsavsky will need to communicate, coach, and motivate other managers who have positions similar to his old position. These tasks require strong human skills, which involve the ability to work well with others, communicate effectively, and build strong relationships. While technical skills are important for managing a toy store, they are less important for a regional manager, who must be able to develop and implement strategies that allow multiple stores to function effectively. Broad-based skills and conceptual skills may be important for a regional manager, but they are not specifically related to communicating, coaching, and motivating others.

Boris Olsavsky Has Mastered Strong Technical Skills as the Manager