Which of the following is true of successful salespeople with regard to impression management?
A) Being no more than 15 minutes late for your planned sales call is absolutely critical.
B) A salesperson should automatically extend his or her hand to a prospect.
C) Customers develop impressions by simply observing how a salesperson walks toward them.
D) When salespeople stand in front of their prospects they must appear overly confident.
E) All of the above statements about salespeople and impression management are true.
Correct Answer:
Verified
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