While using the telephone to gain a sales appointment, you should always:
A)describe one benefit of your product
B)provide the name of someone who is currently using your product
C)describe the follow-up service your company offers
D)answer any objections to the appointment that might occur
E)do none of the above

Question

Quizplus · Accepted Answer

When using the telephone to gain a sales appointment, it is important to address any objections the prospect may have. Therefore, answering any objections to the appointment that might occur is the best choice. However, it is also helpful to briefly describe one benefit of your product and the follow-up service your company offers to generate interest and build credibility. Providing the name of someone who is currently using your product can also be effective, but it is not always necessary or appropriate.

While Using the Telephone to Gain a Sales Appointment, You