Which of the following statements about body language is true?
A)Only one's voice characteristics carry more of the communication exchange than body language.
B)Customers may look away from the salesperson while they actively consider information in the sales presentation.
C)Hand gestures have the same meanings in all cultures.
D)A person rocking from side-to-side is conveying a positive outlook.
E)Broad, vigorous arm gestures indicate a lack of interest in the verbal portion of the communication process.

Question

Quizplus · Accepted Answer

It is true that customers may look away from the salesperson while they actively consider information in the sales presentation. This does not necessarily indicate disinterest, but rather a moment of reflection or processing. The other options are false or too generalized to be considered universally true.

Which of the Following Statements About Body Language Is True