Companies that do not understand their customers are likely to
A) spend less on advertising.
B) maintain price premiums.
C) have synergy among all their functions.
D) create customer value.
E) focus solely on the technology.

Question

Quizplus · Accepted Answer

Companies that do not understand their customers may focus solely on technology, neglecting customer needs and preferences, which can lead to a disconnect between the product and the market.

Companies That Do Not Understand Their Customers Are Likely to