Question 1

The compromise strategy for conflict resolution moderately emphasizes both cooperation and assertiveness.

Accepted Answer

The compromise strategy aims for both parties to cooperate and assert their own needs and desires moderately. It involves finding a mutually acceptable solution that partially satisfies both parties.

Question 2

The text differentiates a "real team" from a working group by the

Accepted Answer

A "real team" is differentiated from a working group by its ability to achieve significant performance improvements, which goes beyond just having a common goal or organizational structure.

Question 3

Parading means the team's strategy is to simultaneously emphasize internal team building and achieve external visibility.

Accepted Answer

Parading involves both internal team building and external visibility, so the statement is true.

Question 4

Accommodation means cooperating on behalf of the other party but not being assertive about one's own interests.

Accepted Answer

Accommodation involves prioritizing and accommodating the needs of the other party, often at the expense of one's own interests. It is a cooperative strategy that involves being less assertive about one's own needs and more willing to make concessions in order to reach a mutually beneficial resolution.

Question 5

Which of the following is indicative of a team environment?

Accepted Answer

Workers being expected to continuously improve methods is indicative of a team environment where collaboration and innovation are prioritized. Choices A, B, and D suggest a more hierarchical or authoritarian structure, while choice C goes against the idea of team collaboration and mutual support through cross-training.

Question 6

A mediator is a "third party" intervening to help settle a conflict between other people.

Accepted Answer

A mediator is indeed a "third party" who helps to resolve disputes between two or more parties.

Question 7

As a team strategy,probing involves a focus on internal relations.

Accepted Answer

Probing is a team strategy that involves a focus on external relations, such as customers or stakeholders, to gather information or feedback. It typically involves asking open-ended questions and actively listening to responses in order to learn more about the target audience or market.

Question 8

Discouraging risk taking,narrowly defined jobs and having the managers determine and plan the work,are all components of a(n)

Accepted Answer

These characteristics are all indicative of a traditional, hierarchical work environment where managers have a high degree of control and employees are expected to stick to their narrowly defined roles without taking risks. In contrast, virtual, team, and working group environments tend to be more collaborative, flexible, and supportive of risk-taking and innovation.

Question 9

Teams within an organization can be powerfully effective in which of the following areas?

Accepted Answer

The answer of Teams within an organization can be powerfully...

Question 10

Teams that make or do things like manufacture,assemble,sell or provide service are known as

Accepted Answer

Work teams are specifically designed to produce goods, provide services or perform other types of work. They are responsible for completing tasks related to a specific function or process within an organization, such as assembling products or providing customer service. Project teams, parallel teams, and management teams can all perform work-related tasks, but they are not solely focused on producing goods or services. Transnational teams work across national boundaries and rely on technology to communicate, collaborate, and coordinate projects.

Question 11

When teams are geographically dispersed,team members tend to experience more trust and less conflict.

Accepted Answer

When teams are geographically dispersed, team members tend to experience more communication challenges due to distance and cultural differences, which can lead to higher levels of conflict and lower levels of trust. However, there are ways to mitigate these challenges through effective communication and teamwork strategies.

Question 12

Ladybug Corporation,a women's clothing manufacturer believes strongly in creating teams that provide new and unique fashions every year to keep Ladybug ahead of its competitors.Teams at Ladybug Corporation can be best described as a force for

Accepted Answer

The description of Ladybug Corporation's teams as creators of new and unique fashions every year indicates that they prioritize innovation, making choice E the best answer. While productivity, quality, speed, and change may be important factors in Ladybug's operations, none of them are explicitly mentioned as the focus of their teams.

Question 13

Teams at The Rock Insurance have cut down the considerable amount of time it takes for a new policy to be issued.The use of teams may have caused this improvement in

Accepted Answer

The use of teams has resulted in a reduction in the amount of time it takes to issue a new policy, indicating an improvement in speed.

Question 14

Conflict can be constructive for the organization.

Accepted Answer

Conflict can bring to attention important issues, promote discussion, and stimulate creativity and innovation. It can also help individuals understand and appreciate different perspectives and improve relationships if managed effectively.

Question 15

Which of the following describes a collection of people who work in the same area or have been drawn together to undertake a task?

Accepted Answer

A working group is a collection of individuals who have been brought together to undertake a specific task or work towards a common goal. Members of a working group typically have different areas of expertise, and they work together to complete a project or achieve specific objectives. Working groups tend to be more informal and flexible in their structure and may not have a designated leader or hierarchy.

Question 16

Superordinate goals are higher-level goals taking priority over specific individual or group goals.

Accepted Answer

Superordinate goals are goals that are above and beyond individual or group goals, and often require collaboration and cooperation to achieve. They take priority over lower-level goals in order to achieve mutual benefit for all involved.

Question 17

Teams that work on long-term projects but disband once the work is completed are known as

Accepted Answer

Project and development teams are specifically designed to work on long-term projects with a defined end goal or outcome. Once the project is completed, the team is disbanded. This structure allows organizations to assemble a specialized team to focus specifically on the project at hand without disrupting existing work groups or teams.

Question 18

Which of the following is included in the text as a potential contribution of teams?

Accepted Answer

The text mentions productivity as a potential contribution of teams, but does not mention quantity, tempo, friendships, or modernism.

Question 19

A small number of people with complementary skills who are committed to a common purpose,set of performance goals and approach for which they hold themselves mutually accountable is referred to as a

Accepted Answer

A team is a group of individuals with different skills and abilities who work together towards a common goal or purpose. They hold themselves accountable for their performance and work towards achieving the set goals. A quality circle is a group of employees who work together to identify and solve work-related problems, but they are not necessarily committed to a common purpose or set of performance goals. A work force is a group of employees who work for a company or organization, but they may not necessarily work together as a team. A work group is a collection of individuals who work together but may not have a common purpose or approach for working together. A virtual team is a group of individuals who work together remotely, often across geographical locations, using technology to communicate and collaborate, but they still have a common purpose and set of performance goals.

Question 20

Competing emphasizes both cooperation and assertiveness.

Accepted Answer

Competing is a highly competitive response to conflict in which people focus strictly on their own wishes and are unwilling to recognize the other person's concerns. It emphasizes only assertiveness.

Quiz 14: Team-Work