Which of the following statements about W.Edwards Deming's 14 points of quality is true?
A) Strive for short-term improvement rather than long-term profit.
B) Ensure compliance by punishing those who deviate from the process.
C) Eliminate slogans and buzzwords.
D) Use numerical quotas.
E) Mass inspection is the best way to ensure quality.
Correct Answer:
Verified
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