Active listening is enhanced by developing ________ with the sender.
A)apathy
B)sympathy
C)empathy
D)credibility

Question

Quizplus · Accepted Answer

Empathy is the ability to understand and share the feelings of the person you are listening to. When you actively listen with empathy, you are creating a connection with the sender and demonstrating that you care about their perspective. This can help the sender feel more comfortable and willing to open up, leading to a more effective dialogue. Apathy (lack of interest or concern), sympathy (feeling sorry for someone without necessarily understanding their perspective), and credibility (perceived trustworthiness or expertise) are also important, but do not necessarily enhance active listening in the same way as empathy.

Active Listening Is Enhanced by Developing ________ with the Sender