What is predictive dialing?
A) Automatically dials outbound calls and when someone answers,the call is forwarded to an available agent
B) Directs customers to use touch-tone phones or keywords to navigate or provide information
C) A phone switch routes inbound calls to available agents
D) All of these choices

Question

Quizplus · Accepted Answer

Predictive dialing automatically dials outbound calls and when someone answers,the call is forwarded to an available agent.

What Is Predictive Dialing