Which of the following statements is true of closing techniques?
A) Salespeople are advised to concentrate on closing orders rather than on developing relationships with customers.
B) Customers make a buying decision, rather than the salesperson closing the sale.
C) A high pressure close is necessary when the sales person has done a good job throughout the process of obtaining commitment.
D) For very low-priced products (as in door-to-door magazine sales), closing techniques decreases the chances of a sale.
E) Closing receives very little emphasis in sales training.

Question

Quizplus · Accepted Answer

The statement that customers make a buying decision, rather than the salesperson closing the sale, is true. Effective salespeople focus on building a rapport with their customers and guiding them through the buying process, rather than using high-pressure closing techniques. Ultimately, the decision to buy is up to the customer, and the salesperson's job is to facilitate that decision-making process.

Which of the Following Statements Is True of Closing Techniques