A telemarketer who was trying to get Chloe to change her Internet usage plan asked Chloe,"Are you ready to switch now?" This scenario indicates that he was using the _____ closing method.
A) benefit summary
B) direct request
C) balance sheet
D) assumptive
E) alternative choice

Question

Quizplus · Accepted Answer

The telemarketer directly asked Chloe if she was ready to switch, which is a straightforward request for a decision, characteristic of the direct request closing method.

A Telemarketer Who Was Trying to Get Chloe to Change