Which of the following illustrates the correct sequence for the referral method used by salespeople?
A) "I can see how you feel... others felt the same way... yet they found..."
B) "I often feel the same way... and others have felt the same way... yet they found..."
C) "I can see how you feel... I felt that way in the past... yet I found..."
D) "I can see how you feel... others felt the same way... and I have found..."
E) None of the above

Question

Quizplus · Accepted Answer

The referral method involves acknowledging the customer's feelings, sharing that others have felt similarly, and then explaining how others have found a solution, which is correctly illustrated in option A.

Which of the Following Illustrates the Correct Sequence for the Referral