Gloria is showing a prospect how her company's logistical support system will reduce delivery time for their projects.Gloria is engaged in a:
A) feature presentation.
B) comparative advantage proposal.
C) customer relationship management simulation.
D) customer benefit proposition.
E) customer feedback exercise.

Question

Quizplus · Accepted Answer

Gloria is describing how her company's logistical support system will benefit the customer by reducing delivery time for their projects. This aligns with a customer benefit proposition, which focuses on highlighting the benefits and value that the customer will receive from the product or service being offered.

Gloria Is Showing a Prospect How Her Company's Logistical Support