Regan wants to develop a long-term relationship with his customers.To accomplish this objective,Regan will pay close attention to:
A) the acquisition and analysis of proposals.
B) the definition of the type of product needed.
C) the evaluation of product performance.
D) the receipt of an order.
E) the recognition of a need or problem.

Question

Quizplus · Accepted Answer

Focusing on the evaluation of product performance helps ensure customer satisfaction and loyalty, which are crucial for developing long-term relationships.

Regan Wants to Develop a Long-Term Relationship with His Customers