A consumer who yells,insults,and makes a public scene in an effort to harm a business after receiving poor service is engaging in _____ revenge.
A) retaliatory
B) rancorous
C) restorative
D) distributive
E) procedural

Question

Quizplus · Accepted Answer

Rancorous revenge involves expressing anger and hostility in a way that aims to harm the business, often through public displays like yelling and insulting.

A Consumer Who Yells,insults,and Makes a Public Scene in an Effort