Reminding a customer that the flashlight they just purchased requires batteries (which are available for sale)would be an example of:

Question

Quizplus · Accepted Answer

This is a clear example of suggestion selling, where the salesperson reminds the customer of a related item that could enhance or complement their purchase. Cross selling involves suggesting complementary products from a different category, selling up involves suggesting a higher-priced alternative to the item being considered, and bait-and-switch selling is a deceptive practice that involves luring customers with an attractive offer only to switch it for a less desirable one.

Reminding a Customer That the Flashlight They Just Purchased Requires