Question 1

Meaningfulness of work captures the degree to which employees feel that they are key drivers of the quality of the unit's work.

Accepted Answer

The first psychological state is believing in the meaningfulness of work, which reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs.

Question 2

The moderate to strong positive correlations between the five core job characteristics and job satisfaction indicates all employees want more variety and more autonomous and significant jobs.

Accepted Answer

The correlation indicates a general trend, but individual preferences can vary, and not all employees may desire more variety, autonomy, or significance in their jobs.

Question 3

For an individual with high growth need strength, there is a strong positive correlation between satisfaction with the work itself and levels of the five core job characteristics.

Accepted Answer

Research has shown that individuals with high growth need strength tend to be more satisfied with their work when their jobs have high levels of the five core job characteristics, which include skill variety, task identity, task significance, autonomy, and feedback.

Question 4

The elements in employees' relationships with their supervisors that affect levels of job satisfaction are much different from the elements in employees' relationships with their coworkers that affect job satisfaction.

Accepted Answer

Employees ask the same kinds of questions about and consider the same elements in their relationships with their coworkers as they do their supervisors in determining job satisfaction.

Question 5

Satisfaction with what employees actually do is captured by the concept of satisfaction with the work itself.

Accepted Answer

Satisfaction with the work itself represents the satisfaction an employee feels towards the tasks and responsibilities they perform in their job.

Question 6

According to job characteristics theory, when students tell professors they hope to take more courses with them, this high level of identity positively affects the professors' job satisfaction.

Accepted Answer

Such statements represent high feedback, not identity. High feedback would increase a professor's job satisfaction.

Question 7

The value-percept theory suggests that people evaluate job satisfaction according to specific "facets" of the job.

Accepted Answer

The value-percept theory proposes that job satisfaction is determined by the extent to which the job fulfills employees' values and needs across different job facets, such as pay, work environment, supervision, promotion opportunities, etc.

Question 8

Some employees do not want frequent promotions because promotions bring more responsibility and increased work hours.

Accepted Answer

This is true. Some employees may prefer to maintain their current level of responsibility and work hours rather than taking on more responsibilities and longer work hours that come with a promotion.

Question 9

Variety is the degree to which the job provides freedom, independence, and discretion to the individual performing the work.

Accepted Answer

The answer of Variety is the degree to which the...

Question 10

The value-percept theory utilizes three critical psychological states to measure job satisfaction.

Accepted Answer

The value-percept theory utilizes five values to measure job satisfaction. Job characteristics theory incorporates three critical psychological states in measuring job satisfaction.

Question 11

If employees lack required knowledge or skills, more variety and autonomy should not increase their satisfaction very much.

Accepted Answer

Without the necessary knowledge or skills, employees may feel overwhelmed or unsure of how to handle their increased autonomy and variety of tasks, which can lead to frustration and decreased job satisfaction. Thus, simply increasing autonomy and variety is unlikely to increase satisfaction if employees lack the necessary knowledge or skills to handle those changes.

Question 12

Identity, as a core job characteristic, captures the belief that the job really matters.

Accepted Answer

The answer of Identity, as a core job characteristic, captures...

Question 13

Research shows that employees with low job satisfaction experience strong positive feelings when they think about their duties or take part in their task activities.

Accepted Answer

Employees with high job satisfaction experience positive feelings when they think about their duties or take part in task activities. Employees with low job satisfaction experience negative feelings when they think about their duties or take part in their task activities.

Question 14

Job enrichment efforts can heighten work accuracy and customer satisfaction, although training and labor costs tend to rise as a result of such changes.

Accepted Answer

Job enrichment refers to giving employees more autonomy and control over their work, which can lead to higher job satisfaction and better performance. This can result in increased accuracy and improved customer satisfaction. However, implementing job enrichment can require additional training and potentially lead to higher labor costs.

Question 15

Growth need strength captures whether employees have strong needs for personal accomplishment or developing themselves beyond their current levels.

Accepted Answer

Growth need strength refers to an individual's desire and motivation to enhance their own skills, abilities and knowledge, and achieve personal goals beyond their current level. Therefore, it captures whether employees have strong needs for personal accomplishment or developing themselves beyond their current levels.

Question 16

Job characteristics theory argues that variety, identity, significance, autonomy, and feedback result in high levels of the three psychological states (meaningfulness of work, responsibility for outcomes, and knowledge of results), making work tasks more satisfying.

Accepted Answer

This is the main premise of job characteristics theory.

Question 17

Satisfaction with the work itself is the single strongest driver of overall job satisfaction.

Accepted Answer

Studies have consistently found that satisfaction with the work itself is the most significant factor in overall job satisfaction, even more important than factors such as pay, benefits, and job security.

Question 18

Values are those things that people consciously or subconsciously want to seek or attain.

Accepted Answer

Values are principles or standards of behavior; one's judgment of what is important in life. They are things people consciously or unconsciously prioritize and consider worth seeking or attaining.

Question 19

When employees are very talented and feel a strong need for growth, their core job characteristics have no effect on their job satisfaction.

Accepted Answer

Even though highly talented employees may have a strong need for growth, their core job characteristics still have an impact on their job satisfaction. Factors such as task identity, skill variety, autonomy, feedback, and job significance can still affect their motivation, engagement, and overall happiness with their job.

Question 20

Supervision satisfaction reflects employees' feelings about their coworkers and their bosses.

Accepted Answer

Supervision satisfaction specifically refers to employees' feelings about their bosses or supervisors, not their coworkers.

Quiz 4: Job Satisfaction