Air Canada set the following objective for its new advertising campaign: "To increase the percentage of consumers who know that our fares are lower than the competitors from 55 percent to 75 percent over the next six months." Using the criteria associated in the DAGMAR approach to setting objective,what is wrong with this objective?
A) It does not contain a benchmark measure and statement of the degree of change sought.
B) It does specify a specific time period for accomplishing the objective.
C) It does not specify a well-defined target audience.
D) Nothing is wrong with this objective; it satisfies all of the criteria specified in the DAGMAR model.

Question

Quizplus · Accepted Answer

The objective mentions a specific benchmark (increasing awareness from 55 percent to 75 percent) and a time frame (over the next six months), but it does not specify who the target audience is, which is a key component of the DAGMAR approach.

Air Canada Set the Following Objective for Its New Advertising