All of the following are true about sales force automation (SFA)systems,except:
A)SFA analyzes information from a variety of the firm's different business functions.
B)SFA is typically part of a firm's overall customer relationship management system.
C)SFA makes performance evaluation faster and easier.
D)SFA is so easy that no training of salespeople is required.
E)Most company executives are satisfied with recent implementations of SFA.

Question

Quizplus · Accepted Answer

SFA systems require training for salespeople to effectively use them, so option D is false. The other options are true.

All of the Following Are True About Sales Force Automation