Which of the following is true about salespeople and SFA?
A)Most SFA systems are so user-friendly that training for reps is not necessary.
B)SFA adds value to an organization only when reps regularly enter data.
C)Relative to management,salespeople tend to be more eager to adopt SFA.
D)SFA provides meaningful information to top management,but not to salespeople.
E)All of these.

Question

Quizplus · Accepted Answer

SFA can only add value to an organization when the sales representatives regularly enter data into the system. If the data is not entered regularly or accurately, the system becomes useless and does not provide any benefits to the organization.

Option A is false because although most SFA systems are user-friendly, some training for reps is still necessary to ensure they use the system effectively.

Option C is a little ambiguous, but in general, both salespeople and management benefit from SFA, so it's hard to say that one group is more eager to adopt it.

Option D is false because SFA provides meaningful information to both salespeople and top management, but the type of information and how it is presented may differ depending on the user's role.

Therefore, the correct answer is B.

Which of the Following Is True About Salespeople and SFA