If a firm measures its sales volume before and after a training program,it is typically assessing the _____ outcome.
A) reaction
B) behavior-based
C) learning
D) results

Question

Quizplus · Accepted Answer

Measuring sales volume before and after a training program would provide information about the results obtained from the training program. This is because the focus is on the impact of the program on the firm's sales performance, which is an outcome that can be directly linked to the skills and knowledge gained through the training program. The other options (reaction, behavior-based, and learning) are more focused on evaluating the participants' response to the training program itself, rather than the impact it has on business results.

If a Firm Measures Its Sales Volume Before and After