Subject-matter experts (SMEs)must have an understanding of the company's language,tools,and products.

Question

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Subject-matter experts (SMEs) are expected to have a comprehensive understanding of the company's language, products, and tools. This knowledge allows an SME to effectively communicate and provide expert guidance on specific topics or departments within the organization. Not having an understanding of the company's language, products, and tools can hinder an SME's ability to provide quality support and guidance.

Subject-Matter Experts (SMEs)must Have an Understanding of the Company's Language,tools,and