The Hometown Dog Groomer offered a free flea dip to all of its regular customers.The owner had extra employees to deal with a crowd,but provided only one dip tank,which really slowed down the process.What could the owner do to better deliver the desired service?
A)plan for a better resource-to-yield output
B)provide instrumental support
C)provide better output support
D)have intangible resources readily available
E)have marginal resources readily available

Question

Quizplus · Accepted Answer

Instrumental support refers to the appropriate equipment to carry out a service.Providing instrumental support will help reduce conflicts in the delivery gap that is described in this example.

The Hometown Dog Groomer Offered a Free Flea Dip to All