As quality increases,both internal and external failure costs decrease,whereas assurance and prevention costs increase.

Question

Quizplus · Accepted Answer

This statement is true. When quality increases, there are fewer internal and external failures, which reduces the costs associated with fixing and correcting problems. However, to maintain and improve quality, organizations must invest more in assurance and prevention activities, such as quality control checks, testing protocols, and monitoring systems. These efforts increase costs in the short term, but lead to greater efficiencies and improved outcomes in the long run.

As Quality Increases,both Internal and External Failure Costs Decrease,whereas Assurance