How does a manager motivate an employee who lacks the ability to perform?
A) Demonstrate that the employee is being paid fairly and adequately.
B) Restructure the job so that the employee can handle it.
C) Refer the employee to a counselor for stress management.
D) Direct the employee's attention to the problem by withholding rewards.
E) Link rewards to performance outcomes.

Question

Quizplus · Accepted Answer

If an employee lacks the ability to perform, it could be due to a skills gap. Thus, restructuring the job so that the employee can handle it is the best option to motivate the employee. Providing training or resources to help enhance the employee's skills could also be helpful. Other options like referring the employee to a counselor for stress management, directing their attention to the problem by withholding rewards, or just paying them more will not solve the root problem. Linking rewards to performance outcomes could be effective for employees who have the ability to perform but lack the motivation, but not for those lacking ability.

How Does a Manager Motivate an Employee Who Lacks the Ability