Which of the following is NOT a reason why a customer might be dissatisfied with a product?
A) Product was not delivered by the specified date.
B) Product delivered was different from the one ordered.
C) The product performed an additional, unadvertised function.
D) Customer believed the product could perform a function that it cannot.
E) Discounts offered by the salesperson were not given by the manufacturer.
Correct Answer:
Verified
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