The MTI Precision Products salesperson made a sales call to a dentist and described MTI's new drill as having "unbelievable cutting power" and being "perfectly balanced to reduce hand fatigue." With reference to the communication process,the description of the drill is the:
A) transcription.
B) feedback.
C) source.
D) message.
E) noise.

Question

Quizplus · Accepted Answer

The information intended to be conveyed in a sales presentation, such as details about the drill, is known as the message. Noise refers to factors that distort communication, such as interruptions.

The MTI Precision Products Salesperson Made a Sales Call to a Dentist