If you ever talk to anyone who has flown on Singapore Air,you will no doubt hear that individual praise the food that was served during the flight,the friendliness of the air stewards,and the comfortable surroundings.From this description,you can surmise Singapore Air creates customer value by providing its customers with all of the following except:
A)the best service.
B)the most convenient flight schedules.
C)the cheapest price.
D)the best employees.

Question

Quizplus · Accepted Answer

The passage does not mention the cheapest price as a way in which Singapore Air creates customer value. Instead, it focuses on the high quality of service, employees, and surroundings.

If You Ever Talk to Anyone Who Has Flown on Singapore