The distribution channels through which a service is delivered is known as:
A) Product
B) Price
C) Promotion
D) None of the above
Correct Answer:
Verified
Q83: The first step in a service recovery
Q84: Company name and reputation is an example
Q85: Which of the following influence customer expectations
Q86: Characteristics of a level one relationship include:
A)Price
Q87: Serving more people with the same number
Q89: The simultaneous production and consumption of a
Q90: Characteristics of a level three relationship include:
A)Price
Q91: Squeezing more tables into a restaurant will:
A)Increase
Q92: The third step in a service recovery
Q93: Offering customers loyalty points is an example
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