Anxious Ally doesn't know her requests for the Hamilton Furniture Manufacturer's purchasing agent (PA)to call her are never even getting to the PA.On her last visit to the firm she told her sales assistant that the PA's secretary "did not seen to know what she was doing." Unfortunately,that remark was overheard.Now the PA's secretary is sabotaging Ally's efforts.What role is the PA's secretary playing?

Question

Quizplus · Accepted Answer

The PA's secretary is not passing along Ally's messages or requests, thus acting as a gatekeeper and preventing Ally from reaching the PA. The remark Ally made about the secretary not knowing what she was doing may have caused the secretary to feel resentful or upset, leading to her behavior of sabotaging Ally's efforts.

Anxious Ally Doesn't Know Her Requests for the Hamilton Furniture