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Business A Changing World Study Set 1
Quiz 11: Customer-Driven Marketing
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Question 21
Essay
Why is marketing inherently risky? What kinds of risks are involved in engaging in marketing?
Question 22
Multiple Choice
During the Industrial Revolution,new technologies fueled strong ________ for products and a production orientation held sway.
Question 23
True/False
Everyone in the organization who interacts with customers must know what customers want.
Question 24
Multiple Choice
When a grocery store maintains refrigerators to hold ice cream until customers buy it,the store is engaged in the marketing function of
Question 25
Essay
What are the functions of marketing?
Question 26
Multiple Choice
Marketers' efforts to understand customers' needs and desires in order to determine what products to market relates to which of the following functions of marketing?
Question 27
Multiple Choice
Among the marketing functions are
Question 28
Multiple Choice
Kiet has acquired a supply of canned fruits and vegetables.He does not yet have a buyer for them but he's using promotion and other activities to find a buyer.He is performing the marketing function of
Question 29
Multiple Choice
To effectively implement the marketing concept,an organization must
Question 30
Multiple Choice
When a worker in the deli department of a grocery store designates a steak with little or no fat as an "AA" and another steak with more fat as a "B," the worker is participating in the marketing function of
Question 31
True/False
The marketing concept is the basic philosophy that guides all marketing activities.
Question 32
True/False
Trying to determine buyers' needs and wants is easy because marketers fully understand what motivates people to buy things.
Question 33
Multiple Choice
The goal of the marketing concept is
Question 34
Multiple Choice
Acme Inc.is surveying customers as to what kinds of services they would like the company to add.It is involved in the marketing function of
Question 35
True/False
If you build a better mousetrap,consumers will beat a path to your door.
Question 36
True/False
Customer satisfaction is a goal of the marketing concept.
Question 37
Multiple Choice
When a pharmaceutical company devotes a large proportion of its overall budget to researching and developing a drug that has potential to be a blockbuster but whose efficacy and safety remains unproven,the company is engaging in