Question 1

Because of _____,which allows employees to log into their company's network remotely from any location,the concept of being "at work" is blurred.
A) wiretapping
B) hyper-networking
C) telecommuting
D) cybersquatting

Accepted Answer

Telecommuting allows employees to work from any location and log into their company's network remotely, blurring the traditional concept of being "at work." Wiretapping refers to the interception of electronic communications, hyper-networking is not a term commonly associated with remote work, and cybersquatting refers to registering a domain name with the intention of profiting from the trademarked name of someone else's business.

Question 2

How have advances in technology affected customers?
A) Their personal data can no longer be sent to any part of the world.
B) They have round-the-clock access to customer services.
C) They no longer have access to after-hours tech support services.
D) Their personal data cannot be digitized,thus protecting their privacy.

Accepted Answer

Advances in technology have resulted in customers having round-the-clock access to customer services. With the advent of chatbots and AI-powered customer service tools, customers can now resolve their queries and complaints at any time of the day or night, without having to wait for business hours to commence. This has made customer service more convenient and accessible than ever before. The other options are incorrect as advances in technology have enabled data to be sent globally, after-hours tech support services are still available through various means, and personal data can still be digitized despite privacy concerns.

Question 3

The argument over privacy at work has traditionally centered on:
A) the designations held by different employees.
B) the amount of time that employees were on-site.
C) whether the organization was vertically structured.
D) whether the organization was horizontally structured.

Accepted Answer

The argument over privacy at work has historically focused on how much privacy employees should expect while on-site, rather than their job titles or the structure of the organization.

Question 4

Because of the changes that telecommuting has introduced into the work environment:
A) employers find it easy to tabulate the time employees spend working.
B) employees are unable to take care of personal needs during work hours.
C) the availability of employees is being defined by their accessibility.
D) the distinction between personal life and work life is clearly perceived.

Accepted Answer

Telecommuting has made employees accessible at all times through various technological means such as video conferencing and emails. Therefore, the availability of employees is being defined by their accessibility.

Question 5

Because of recent advances in technology,information can be digitized and transmitted over fiber-optic cables.What implications does this have?
A) Customer services and tech support services are now bound by geographic borders.
B) Companies have fewer ways in which they can attend to the needs of their customers.
C) Customers' personal information can no longer be sent to or processed in other countries.
D) Companies can cut their expenses by shipping work to countries with low labor costs.

Accepted Answer

The ability to digitize and transmit information over fiber-optic cables allows companies to cut their expenses by outsourcing work to countries with lower labor costs, which is known as offshoring or outsourcing. This has been a popular business strategy for many companies in recent years, enabling them to reduce their expenditure while still maintaining productivity.

Question 6

Resolving the different perspectives on the issue of monitoring employee activity is difficult because:
A) federal laws for video surveillance in public areas do not exist.
B) technological advances have had no impact on the workplace.
C) it is legal for employers to wiretap employees' personal phones.
D) it is difficult to determine where work ends and personal life begins.

Accepted Answer

The issue of monitoring employee activity involves finding a balance between an employer's right to ensure productivity and an employee's right to privacy. With the increasing use of technology in the workplace and the blurring of lines between work and personal life, it can be difficult to determine which activities are work-related and which are personal. This makes it challenging to establish clear policies and regulations for monitoring employee activity.

Question 7

The term "_____" refers to a private piece of a company's Internet network that is made available to customers and/or vendor partners on the basis of secured access by unique password.
A) extranet
B) intranet
C) Ethernet
D) cybernet

Accepted Answer

An extranet is a private network that is extended to customers and/or vendor partners on the basis of secured access by unique password. An intranet is a private network within a company used for internal communications, while Ethernet is a commonly used technology for connecting devices in a local area network. Cybernet is not a relevant term in this context.

Question 8

According to Adam Moore,the distinction between the two types of consent to employee-monitoring-thin and thick-is created by _____.
A) the state of the job market
B) cybersquatting
C) the organization's structure
D) wiretapping

Accepted Answer

The answer of According to Adam Moore,the distinction between the...

Question 9

_____ refers to a work arrangement that allows employees to work from home and log into to the company's network remotely.
A) Telecommuting
B) Wiretapping
C) Hyper-networking
D) Cybersquatting

Accepted Answer

The term "telecommuting" specifically refers to a work arrangement where employees are able to work remotely from home or another location outside of the office. This is often facilitated through technology that allows them to log into the company's network and access the same resources they would have if they were working in the office. Wiretapping, hyper-networking, and cybersquatting are all unrelated concepts.

Question 10

Which of the following is true of telecommuting?
A) It allows employees a certain degree of flexibility in terms of their work hours.
B) It allows employees no flexibility in terms of the locations from which they work.
C) It makes it easier for employers to measure the amount of time employees are on-site.
D) It makes it easier for employers to monitor the Internet activity of their employees.

Accepted Answer

Telecommuting allows employees to work from a location outside of the traditional office setting, giving them flexibility in terms of work hours. B is incorrect; telecommuting provides flexibility in terms of location. C and D are incorrect; telecommuting makes it more difficult for employers to measure on-site time or monitor Internet activity.

Question 11

Emily,a website designer,is hired by an organization to create an internal website that contains information meant to be accessed solely by employees.This website is the company's _____.
A) cybernet
B) intranet
C) Ethernet
D) extranet

Accepted Answer

An intranet is a private network that can only be accessed by authorized users, often within an organization. It is commonly used to store and share company data, files, and resources among employees.

Question 12

Because of recent advances in technology,information can be digitized and transmitted over fiber-optic cables.What privacy-related issue does this raise for the customer?
A) Should customers be charged more now that companies can offer them better customer servicing?
B) Should customers be charged less now that companies have ways in which they can reduce production costs?
C) Should customer service be relative to the amount of money customers spend on company products?
D) Should customers be informed that their personal information is being sent to other countries?

Accepted Answer

When information is transmitted over fiber-optic cables, it can potentially be intercepted by unauthorized parties, including those in other countries. Therefore, customers should be informed that their personal information is being sent to other countries to ensure their privacy is protected.

Question 13

Which of the following is a disadvantage of technological advances in a workplace?
A) Loss of privacy
B) Limited employee mobility
C) Reduced employee accessibility
D) Limited access to customers

Accepted Answer

Technological advances in a workplace may result in a loss of privacy, as the use of technology may enable employers to access personal information and behaviors of employees.

Question 14

The term "_____" refers to a company's internal website that contains information for employee access only.
A) intranet
B) extranet
C) Ethernet
D) cybernet

Accepted Answer

An intranet is a private network that can only be accessed by authorized individuals within a company. It is used for internal communication, collaboration, and sharing of resources.

Question 15

Companies can make vast amounts of information available to customers through their _____ sites.
A) extranet
B) intranet
C) cybernet
D) Ethernet

Accepted Answer

An extranet is a private network that allows companies to securely share information with external parties, such as customers, suppliers, and partners. Therefore, companies can make vast amounts of information available to customers through their extranet sites. Intranets, on the other hand, are private networks that are used within a company, while cybernet and Ethernet are not relevant to this context.

Question 16

Which of the following is a benefit of telecommuting?
A) Employers find it easy to keep track of the number of hours employees put into a project.
B) Employees cannot be contacted by employers after a company's work hours.
C) Employers cannot request employees to work after a company's work hours.
D) Employees have the flexibility of taking care of their personal needs during work hours.

Accepted Answer

Telecommuting allows employees to work from home or another location, giving them the flexibility to take care of personal needs while still working. This can lead to increased job satisfaction and work-life balance. The other options (A, B, and C) do not describe benefits of telecommuting.

Question 17

_____ has made it difficult for organizations to precisely measure the amount of time that employees are on-site.
A) Keystroke loggers
B) Smart ID cards
C) Telecommuting
D) Packet-sniffing software

Accepted Answer

Telecommuting has allowed employees to work from remote locations, making it difficult for organizations to accurately measure the amount of time they spend on site. This can lead to challenges in tracking productivity and managing employee schedules. Keystroke loggers, smart ID cards, and packet-sniffing software are all methods that can be used to track employee activity and presence on-site, but they are not relevant in the case of telecommuting.

Question 18

Michelle receives formal notification from her company,stating that it will be monitoring all her e-mail and web activity.The notification also indicates that her continued employment with the company will depend on her agreement to abide by its monitoring policy.Because jobs are hard to come by,Michelle accepts.She has given the company _____ consent.
A) thick
B) implicit
C) thin
D) tertiary

Accepted Answer

Michelle has given "thin" consent, as she feels compelled to agree due to the difficulty of finding another job, rather than fully agreeing voluntarily.

Question 19

Jordan,a software engineer,is responsible for maintaining the private piece of his company's internet network that is accessible to clients by means of a unique password.This piece of the company's network is known as the _____.
A) intranet
B) cybernet
C) extranet
D) Ethernet

Accepted Answer

An extranet is a private network that allows controlled access to specific individuals or organizations outside of the company's network. In this case, Jordan is responsible for maintaining the company's internet network that is only accessible to clients by a unique password, which implies it is an extranet. The other options are not accurate because an intranet refers to a private network accessible only to an organization's members, cybernet is not a recognized term, and Ethernet is a type of networking technology used for LANs (local area networks).

Question 20

Which of the following is true of technological advances over the last two decades?
A) They have not changed the work environment.
B) They have increased employees' accessibility.
C) They have raised no new ethical issues.
D) They have limited the mobility of employees.

Accepted Answer

Technological advances over the last two decades have increased employees' accessibility by providing new communication tools, such as email, instant messaging, video conferencing, and remote access to work systems. This allows employees to work from anywhere and stay connected with their colleagues and clients.

Quiz 8: Ethics and Technology

Because of _____,which allows employees to log into their company's network remotely from any location,the concept of being "at work" is blurred.

How have advances in technology affected customers?

The argument over privacy at work has traditionally centered on:

Because of the changes that telecommuting has introduced into the work environment:

Because of recent advances in technology,information can be digitized and transmitted over fiber-optic cables.What implications does this have?

Resolving the different perspectives on the issue of monitoring employee activity is difficult because:

The term "_____" refers to a private piece of a company's Internet network that is made available to customers and/or vendor partners on the basis of secured access by unique password.

According to Adam Moore,the distinction between the two types of consent to employee-monitoring-thin and thick-is created by _____.

_____ refers to a work arrangement that allows employees to work from home and log into to the company's network remotely.

Which of the following is true of telecommuting?

Emily,a website designer,is hired by an organization to create an internal website that contains information meant to be accessed solely by employees.This website is the company's _____.

Because of recent advances in technology,information can be digitized and transmitted over fiber-optic cables.What privacy-related issue does this raise for the customer?

Which of the following is a disadvantage of technological advances in a workplace?

The term "_____" refers to a company's internal website that contains information for employee access only.

Companies can make vast amounts of information available to customers through their _____ sites.

Which of the following is a benefit of telecommuting?

_____ has made it difficult for organizations to precisely measure the amount of time that employees are on-site.

Jordan,a software engineer,is responsible for maintaining the private piece of his company's internet network that is accessible to clients by means of a unique password.This piece of the company's network is known as the _____.

Which of the following is true of technological advances over the last two decades?