Most salespeople perform four key communications functions: information gathering,information providing,order fulfillment,and relationship building.

Question

Quizplus · Accepted Answer

This statement is true. Most salespeople engage in these four communication functions in order to effectively sell their products or services. Information gathering involves learning about the customer's needs and preferences, while information providing involves sharing details about the product or service being sold. Order fulfillment refers to the actual process of completing a sale, while relationship building involves establishing a connection with the customer in order to encourage repeat business.

Most Salespeople Perform Four Key Communications Functions: Information Gathering,information Providing,order