Quality of working life programs introduced in the 1970s were largely designed to address problems with worker fatigue, boredom, and alienation that were associated with mass production.
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Q15: Managerial insistence on retaining the right to
Q16: The 1970s saw an increase in confrontations
Q17: The push for greater flexibility and employee
Q18: Craft unions embraced the concepts and principles
Q19: The goal of job control unionism is
Q21: Lean production emphasizes just-in-time deliveries, smooth flow
Q22: In Saturn's self-directed work teams, teams of
Q23: In the 21st century, the hierarchical structures
Q24: The research is clear: high performance work
Q25: Under job control unionism, wages are tied
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