In the "Who Is On the Line?" scenario,Star 38's new software hides or provides a phony phone number on caller ID systems.The company intends to sell its service to collection agencies,private detectives,and law enforcement agencies.If a collection agency is considering using the system,the first ethical question it should ask itself is:

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The collection agency should ask if using this service conflicts with the ethical guidelines in their mission statement. It is important for the agency to consider the impact on the consumers they are calling and whether this aligns with their values and principles. A profitable business service and the investors behind Star 38 are important considerations, but the ethical implications should be the primary concern. Enhancing corporate image and advertising the use of the service are not as critical as ensuring ethical behavior.

In the "Who Is on the Line?" Scenario,Star 38's New