Question 1

During a meeting,it is Ryan's responsibility to remind the group when it is about to exceed the agreed-upon duration alloted for a particular topic or discussion.He has been assigned the role of a:

Accepted Answer

The role of reminding the group about the allotted time for a particular topic or discussion falls under the responsibility of a timekeeper. Therefore, choice D is the best answer. The facilitator is responsible for guiding the meeting process and ensuring that everyone participates, the meeting leader is responsible for setting the objectives and agenda, and the recorder is responsible for taking notes and minutes of the meeting.

Question 2

Which of the following phases of a meeting process is considered the heart of the meeting?

Accepted Answer

The meeting kickoff is considered the heart of the meeting as it sets the tone, outlines the agenda, and engages participants, ensuring the meeting's objectives are clear and focused.

Question 3

The simplest teleconference,available on most public and private phones,is:

Accepted Answer

Three-way calling is the simplest teleconference available on most public and private phones. It allows three people to be part of a conversation at the same time. Web conferencing and online meetings require internet access and specialized software, while two-way radio systems are typically used for communication between two people in specific industries such as aviation, public safety, or transportation.

Question 4

Teams benefit greatly from ____,particularly in the beginning of a team's existence when building trust and creating group cohesion and commitment is critical to the team's success.

Accepted Answer

Face-to-face meetings allow team members to develop personal connections, build trust, and establish a sense of camaraderie that is difficult to achieve through other communication methods. This is particularly important in the beginning stages of a team's formation when group cohesion and commitment are critical to the team's success.

Question 5

In terms of company "troublemakers",which of the following statements is true?

Accepted Answer

Trouble makers are known for causing conflicts and making issues out of small matters. Including them in meetings can sometimes escalate the situation, and their perspective can be biased towards their own agenda. However, completely avoiding them is also not a solution as they could have valuable input. Therefore, dealing with them tactfully and managing their behavior can be the best approach.

Question 6

Helping to ensure that participation is balanced,communication is effective,and the process is smooth,best suits the role of:

Accepted Answer

A facilitator's primary role is to assist in the smooth running of the meeting. This includes balancing participation among all attendees, ensuring effective communication, addressing conflicts, and keeping the meeting process on track. The meeting leader may also perform some of these tasks, but their primary focus is on managing the content of the meeting. The role of a recorder is to document the meeting's outcomes and decisions, and the timekeeper's role is limited to tracking time and keeping attendees on schedule.

Question 7

All meetings should have a goal,and when the goal is to build trust and a sense of community,there is no substitute for:

Accepted Answer

When the goal is to build trust and a sense of community, face-to-face interaction is the most effective choice. It allows participants to read body language and facial expressions, which can enhance understanding and foster a stronger sense of connection. Written memos, teleconferencing, and video-conferencing do not provide the same level of personal interaction and can be less effective at building trust and community.

Question 8

A problem-solving meeting typically requires full participation of:

Accepted Answer

A problem-solving meeting requires input and ideas from all members present, as everyone brings different perspectives and expertise to the table. Excluding certain team members could limit the effectiveness of the meeting and the potential solutions generated.

Question 9

The research department's subcommittees need to meet and update the other subcommittees of their findings.A(n)_____ meeting would best support their objective.

Accepted Answer

The objective in this scenario is to share information and update each other on their findings, so an information sharing meeting would best support their objective. The other options, such as problem solving or symbolic meetings, do not align with the specific objective stated in the question.

Question 10

In the "meeting kickoff" stage,the manager uses operating guidelines to:

Accepted Answer

Operating guidelines help establish expectations for behavior, communication, and decision-making within the group, which can lead to increased self-management.

Question 11

Martha needs to have a meeting with her design team to decide on a theme and layout as well as develop a proposal for a new advertising client.Martha's objectives would best be handled by a(n)_____ meeting.

Accepted Answer

Martha's objectives of deciding on a theme and layout and developing a proposal require a decision-making meeting, where the team can discuss and come up with solutions and ideas together. Information dissemination and sharing meetings are more focused on relaying information, while social meetings are for team building and bonding.

Question 12

_____ performs the role of publicly taking notes using a flip chart or whiteboard,on issues discussed,key decisions made,and action items assigned.

Accepted Answer

The role described is that of the scribe, who takes notes on the discussions, decisions, and action items in a meeting for the benefit of all participants. The timekeeper is responsible for keeping track of time, the meeting leader guides the discussion and keeps everyone on track, and the facilitator helps to resolve conflicts and ensure productive communication.

Question 13

In order to have a more efficient meeting,Susan is establishing guidelines and assigning a timekeeper to help them stay on task.At which stage of the meeting is Susan in?

Accepted Answer

The answer of In order to have a more efficient...

Question 14

All the following are the advantages of using technologies to facilitate virtual meetings,EXCEPT:

Accepted Answer

The question asks for the option that is NOT an advantage of using technologies to facilitate virtual meetings. Substituting face-to-face meetings is not an advantage because, while virtual meetings can be effective, they sometimes lack the personal touch and can lead to miscommunications or misunderstandings. Therefore, option D is the correct answer.

Question 15

Auro,Inc.is facing difficulties on account of poor communication and the resultant low employee morale after its recent merger with Micro,Inc.In order to open lines of communication and build morale and synergy,Auro,Inc.should consider having a(n)_____ meeting.

Accepted Answer

A symbolic meeting is a meeting held to create a sense of unity and purpose, and to build morale. It is often used after a merger or acquisition, to help employees from the different companies come together and feel like part of a new team.

Question 16

In an information dissemination meeting:

Accepted Answer

An information dissemination meeting is specifically meant to share important or critical information with the attendees, such as updates on company policies or procedures, changes in leadership, or updates on current projects.

Question 17

Employees typically celebrate a special event or managers share recognition for a job well done,in _____ meetings.

Accepted Answer

Symbolic meetings, also known as celebratory meetings or recognition meetings, are typically held to celebrate important events or achievements within the company. These meetings may involve giving out awards, sharing stories of success, or simply acknowledging the hard work of employees.

Question 18

The _____ is tasked with keeping the discussion task oriented and in line with the agenda.

Accepted Answer

The answer of The _____ is tasked with keeping the...

Question 19

Which of the following is true of information sharing meetings?

Accepted Answer

The answer of Which of the following is true of...

Question 20

A well-defined agenda:

Accepted Answer

A well-defined agenda should clearly spell out the tasks and expected outcomes to ensure that all participants are aware of the goals of the meeting and can prepare accordingly. It should not avoid specifying time frames, as this information is crucial to ensure that the meeting stays on track and does not run over schedule. It may include logistical information, such as the roles of individuals, to ensure that all participants are aware of their responsibilities and can participate effectively. It should also capture any decisions made during the meeting to ensure that participants are aware of what has been decided and can take appropriate action.

Quiz 12: Achieving Business Results Through Effective Meetings