As a promotion mix element,public relations refers to
A) nonpersonal promotional communication about a firm's goods and services.
B) communication focused on promoting positive relations between a firm and its stakeholders.
C) a set of nonpersonal communication tools designed to stimulate more frequent purchases of a product.
D) advertising focused on promoting the company's image with its customers.
E) the two-way flow of personal communication between the firm and its customers.
Correct Answer:
Verified
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