Being _____ means that customer satisfaction and operational efficiency are the order of the day for every department and individual employee or associate.
A) Product-driven
B) Profit-driven
C) Technology-driven
D) Market-driven
E) Sales-driven

Question

Quizplus · Accepted Answer

Market-driven means that the focus is on meeting the needs and demands of customers, which results in high levels of customer satisfaction. This approach also emphasizes efficient operations to ensure that customer demands are met in a timely and cost-effective manner. Being market-driven can lead to increased profits, but the primary focus is on meeting customer needs rather than maximizing profits. Product-driven, sales-driven, and technology-driven approaches may prioritize specific aspects over customer satisfaction and operational efficiency. Profit-driven approaches may prioritize maximizing profits over customer satisfaction and operational efficiency.

Being _____ Means That Customer Satisfaction and Operational Efficiency Are