Hanover Insurance set up a management information system that gives its regional managers information about changes in the task environment that may affect the organization at some future time. By using this system, Hanover is utilizing ________ control.
A) feedforward
B) feedback
C) bureaucratic
D) MBO

Question

Quizplus · Accepted Answer

Managers use feedforward control to anticipate problems before they arise so that problems do not occur later. The development of management information systems promotes feedforward control that gives managers timely information about changes in the task and general environments that may impact their organization later on.

Hanover Insurance Set Up a Management Information System That Gives