Beswick Widget Ltd. sets up a system to monitor unit sales of its products to measure changes taking place in customer tastes and the possible resulting impact on future sales. With this system, Beswick is using ________ control.
A) feedforward
B) feedback
C) MBO
D) bureaucratic

Question

Quizplus · Accepted Answer

Beswick is attempting to learn about changes in customers' tastes so that it can increase or decrease production of products as necessary. Thus, this is feedback control. Feedback control is used to provide information about customers' reactions to goods and services so corrective action can be taken if necessary.