Japanese companies using the kaizen approach have been successful at implementing change because:
A)employees are actively involved in making operational and change decisions.
B)managers involve employees in the change process only in the final stage.
C)it typically tends to seek change and increased business productivity through large-scale, radical shifts.
D)it takes a short-term approach to improvement.

Question

Quizplus · Accepted Answer

The kaizen approach emphasizes employee involvement and empowerment in the change process, leading to greater commitment and ownership over the changes being made. This approach often leads to sustained and lasting improvement in business productivity and performance.

Japanese Companies Using the Kaizen Approach Have Been Successful at Implementing