Companies are starting to focus on the value of a customer given that the customer remains loyal to the firm over the customer's lifetime.

Name: Companies are starting to focus on the value of a customer given that the customer remains loyal to the firm over the customer's lifetime.
Brand: Quizplus
Rating: 4.9 (36 reviews)

Question

Quizplus · Accepted Answer

This statement is true. Companies are now realizing the importance of retaining loyal customers as they have a higher customer lifetime value (CLV) which can positively impact the company's bottom line.

Companies Are Starting to Focus on the Value of a Customer