Along with bringing changes to the store layout, Magnet Inc.has also created rooms that resemble a home to show customers exactly how the products will look when they are installed.This will personalize the customer's experience, which will help Magnet Inc.in building customer relationships.This focus is an example of customer lifetime _____.
A)motive
B)value
C)behaviour
D)profits

Question

Quizplus · Accepted Answer

Companies are starting to focus on the value of a customer if that customer remains loyal to the firm over the customer's lifetime.This is referred to as customer lifetime value.

Along with Bringing Changes to the Store Layout, Magnet Inc