Visitors to a nail salon may have difficulty distinguishing between the overall look of the salon and their perception of quality of the service they received.This demonstrates
A) intangibility of services
B) incongruity of services
C) inseparability of services from consumers
D) inflexibility of services
Correct Answer:
Verified
Q31: In marketing, a product refers _.
A)to a
Q32: Services:
A)represent tangible activities or benefits provided to
Q33: Inseparability in services means that consumers:
A)see little
Q34: Betty Smith operates a wedding planning service
Q35: Developing, pricing, promoting, and delivering services is
Q37: Ease and Relax Centre, a specialty unit
Q38: Andrea owns We Help, a concierge company
Q39: The brochure for Healthy & Fit Centre
Q40: Intangibility of service means that the:
A)value of
Q41: With respect to distribution, shopping products are
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