The negotiation and communication approach to overcoming resistance to change should be used when
A) there is a lack of information.
B) the initiators do not have all the information they need to make the change.
C) people are resisting because of adjustment problems.
D) someone will clearly lose out in the change, and that person has considerable power to resist.
E) speed is essential and the initiators have considerable power.

Question

Quizplus · Accepted Answer

When someone will clearly lose out in the change, and that person has considerable power to resist, the negotiation and communication approach is the best option. This approach involves addressing concerns and potential losses through communication, negotiation, and compromise. It helps to identify the cause of resistance and find common ground to reach a favorable outcome for both parties. This approach is particularly effective in situations where there is a power dynamics at play, which may limit the ability to impose change.

The Negotiation and Communication Approach to Overcoming Resistance to Change